We understand plans can change. Cancellation charges depend on how close you are to departure and supplier terms already committed on your behalf. The guidelines below apply unless your booking confirmation states otherwise.
Last updated: August 2026
Important
- Cancellation requests must be sent in writing to HoneybeeTrips by email or WhatsApp. Verbal cancellations are not accepted.
- Refunds, where applicable, are processed after deducting cancellation charges and any non-refundable supplier costs (flights, visas, special promotions, etc.).
- Refund timelines typically range from 7 to 21 working days depending on bank and supplier processing.
- No refund is applicable for unused services, missed transfers, or early check-out once travel has commenced.
- Force majeure events may be handled case-by-case in line with supplier policies and applicable law.
Domestic packages
- 30+ days before departure
Deposit only, or 10% of total package cost, whichever is higher. Balance is refundable. - 30 to 15 days before departure
30% of the total package cost. - 15 to 7 days before departure
60% of the total package cost. - 7 to 3 days before departure
90% of the total package cost. - Less than 3 days / no show
100% of the total package cost (no refund).
International packages
- 45+ days before departure
Deposit only, or 10% of total package cost, whichever is higher. - 45 to 30 days before departure
30% of the total package cost. - 30 to 15 days before departure
60% of the total package cost. - 15 to 3 days before departure
90% of the total package cost. - Less than 3 days / no show
100% of the total package cost (no refund).
Date changes & amendments
- Date change requests are treated as amendments and depend on hotel and airline availability.
- Amendment fees plus any fare or rate difference may apply.
- Group departure and promotional packages may have stricter change rules as stated in the offer.
Group & customised bookings
- Large group bookings, weddings, and corporate retreats may carry bespoke cancellation terms shared at quotation stage.
- Airline tickets booked on non-refundable fares follow the airline’s own cancellation rules.
- Visa fees, travel insurance premiums, and third-party activity vouchers are generally non-refundable once processed.